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I tried doing a repair install and also install of drivers from the main install menu — neither helped.
At any point, running the program with the dongle rrun-time resulted in the H error.
Thanks so very much. H " You are a life saver. My laptop crashed after a windows update and I lost everything because I had to revert the laptop back to factory defaults which meant I had to reinstall my 5D software. My computer had recently completed an extensive update on its own!! Please enter the correct word. Thanks so much for the fix. I looked in the Device Manager and saw an error for the HASP device and its properties said the device driver was not installed.
Thanks so much for your post.
However, I DO use it for monograms. Look at all the people you helped! H " Didn't work. Now I can use my 5D professional on this computer.
Sentinel HASP Download
Thank you so much for posting this and saving me so much time and frustration! I have a windows based computer and windows 10 is installed and I could not get the dongle to be recognized once I installed the 5D Professional software. For the most part I don't like the 6D embroidery system - too expensive and not ssrm powerful as I would like so I usually use another program.
But all is good in my world again. I decided maybe that was my problem so I entered the number and clicked next my dongle has always lit up and I got the error "the dongle required to register this product is not connected. We are also using Windows 10 on a new computer. For example, whether the application should continue running, stop running, require a new log in, and so on.
I can continue working on my embroidery machine with the program working again. I am soo happy that your solution was the first one I run-tume, It worked perfectly!!! H " Thank you thank you I called software for help, still couldn't get it installed until I came to your comment on how you solved the problem it worked for me!!!!
Sentinel HASP/LDK driver
The user must click Continue to continue the installation. I just got a new Windows 10 computer and ran into this problem.
Url is not required, but it must be valid if specified. Now the dongle works. This occurs only when a Sentinel HASP protection key was reformatted following clone detection, not when the key has been cleared.
H " Thank you for posting this solution. All to no avail. Any help would be greatly appreciated. H " Thank you very much indeed. Please add 5 and 1 and type the answer here: Please post feedback on insraller results. I was told by the software people that they did not support this program anymore.
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